Server Guide
Welcome to Arcanis, where adventure and achievements await
Refund Policy
Thank you for supporting Arcanis.
By purchasing Silk or any digital goods through our website, you agree to the following refund policy:
🔸 All Sales Are Final
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All transactions made on Arcanis are non-refundable, whether through direct payment or code redemption (such as e-PINs, gift cards, etc.).
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This includes cases of:
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Accidental purchases
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Misuse or misunderstanding of in-game features
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Change of mind
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🔸 Digital Goods Disclaimer
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All items and services provided are classified as digital goods and are not eligible for return or refund under consumer law.
🔸 Unauthorized Payments
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If a payment was made without your permission, please contact your payment provider.
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Arcanis is not responsible for unauthorized transactions made through third-party access to your account.
🔸 Chargebacks
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Initiating a chargeback or dispute will result in immediate suspension or permanent ban of your game account(s).
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This includes all accounts tied to the user who initiated the chargeback.
🔸 Policy Changes
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Arcanis reserves the right to update or modify this Refund Policy at any time, with or without notice.
If you have any questions regarding payments, please contact our support team via Discord or the official website.
Fortress
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UnknownJangan
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UnknownBandit
